"We think we have the best auditor in the world!"
"You made it super easy with precise guidance and friendly advice as and when appropriate."
"As usual, the level of service is top notch. The benchmarking tools are user-friendly and easy to read and understand. The responsiveness and HEDIS expertise is most appreciated. The willingness to work with us off-season helped to ensure we were adequately prepared."
"Our auditor is extremely knowledgeable, organized and very prompt in responding to any questions we had. The HEDIS audit went smoothly largely because of her."
"We had a great audit experience with Healthy People and we would definitely recommend Healthy People as an audit firm! This was our first year that we were required to submit HEDIS, and thanks to Healthy People we did it! I can’t imagine any room for improvement!"
"The Healthy People Team is always extremely helpful and professional."
"I would recommend Healthy People as an audit firm. They are very professional and have great insight into NCQA."
"I really appreciate the flexibility of Healthy People. We (and many other Health Plans) were all trying to meet the same deadline, but with the attentiveness of the auditor I wouldn’t have even known she was dealing with other Health Plans. She always got back to us in a timely manner which was very much appreciated."
"The auditor offers tremendous support to the Plan, is always accessible and has consistently provided useful industry information and best practices."
"I had a good audit experience with Healthy People. Healthy People was always very timely in getting back to us with responses to our questions."
"I am always able to get assistance with HEDIS questions and always in a very timely manner. We were made aware of upcoming changes that NCQA is making to the HEDIS process and were able to get help in understanding what those changes could mean to our processes."
"Our auditor has been very helpful. She goes above and beyond to support us to ensure that we are successful in the HEDIS audit. I would not change any of the process."
"You are always available in a timely manner with answers and guidance and it is greatly appreciated! The entire audit process is seamless, from planning to the onsite audit to code review and medical record audits."
"I absolutely love your secure FTP site. It is extremely easy to use. Your response time to questions/issues is outstanding."
"We had a very good audit experience with Healthy People."
"The audit process and results were explained really well, and any questions I had were answered promptly."
"Keep up the good work!"
"A very enthusiastic thumbs up."
"The auditor is extremely helpful when I have questions and does an excellent job of explaining the audit requirements and reasoning in an easily understandable manner. She also helps us identify areas of opportunity and improvement along with also highlighting where we might be able to improve our processes to be more efficient in HEDIS and Stars reporting. With some new folks to HEDIS submissions from start to finish this year and some challenges we faced, the turnaround was always very fast and the information extremely useful. Thank you!"
"I look forward to a continued partnership with this organization."
"Our auditor was available to help us anytime we needed help. She provided great suggestions on HEDIS interventions and quickly responded to us throughout the HEDIS season."
"Healthy People has a great HEDIS team."
"In the last two audits, we really appreciated the top notch services you provided that included, but were not limited to, the following areas:
  1. Responded to inquiries in a very timely manner;
  2. Provided a detailed deliverables list and associated timeline;
  3. Provided detailed instructions on each deliverable;
  4. Communicated with the project team timely and effectively;
  5. Assisted the project team to resolve ALL technical and business (NCQA related) issues;
  6. Provided clear directions to meet the HEDIS Audit Requirements.

Your professional knowledge and experience helped the project team find the right road and keep an eye on the horizon. We really appreciate your precise guidance and outstanding teamwork."